Last Updated: 07/03/2025
At Danyame’s Kitchen – The Kenkey House Croydon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, phone number, email address, and delivery address when you place an order or submit an inquiry.
Payment Information: When you make a purchase, we collect payment details (processed securely via third-party payment providers).
Browsing Information: IP address, browser type, and website usage data through cookies and analytics.
Communication Information: Messages or inquiries submitted through our contact form or customer service channels.
2. How We Use Your Information
We use your information for the following purposes:
✔ Order Processing: To confirm and fulfill your food orders and catering requests.
✔ Customer Support: To respond to inquiries, complaints, or feedback.
✔ Marketing & Promotions: To send special offers, newsletters, and updates (only if you opt-in).
✔ Website Improvement: To analyze user behavior and enhance our website experience.
✔ Legal & Security: To prevent fraud, comply with legal obligations, and protect our business.
3. How We Protect Your Information
🔒 We implement security measures to safeguard your personal data, including:
- SSL Encryption: Protects data transmitted through our website.
- Secure Payment Processing: Payments are handled by trusted third-party providers (e.g., PayPal, Stripe).
- Restricted Access: Only authorized staff have access to sensitive information.
However, while we take these precautions, we cannot guarantee 100% security due to the nature of online data transmission.
4. Sharing of Information
We do not sell, trade, or rent your personal data. However, we may share information with:
Service Providers: Delivery partners, payment processors, and email marketing platforms to complete transactions.
Legal Authorities: If required by law or to protect our rights, users, or property.
5. Cookies & Tracking Technologies
🍪 Our website uses cookies to improve user experience and analyze site performance. You can control cookie settings in your browser.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality (e.g., order processing).
- Analytics Cookies: Help us understand website traffic and improve content.
- Marketing Cookies: Used for promotions and advertisements.
You may disable cookies in your browser, but some features of our website may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., delivery services or social media). We are not responsible for their privacy practices and encourage you to review their policies.
7. Your Rights & Choices
Access & Update Information: You may request to view, update, or delete your personal data.
Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
Data Deletion: Contact us if you wish to have your data removed from our records.
To exercise these rights, contact us at 📧 [Insert Email].
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the last updated date.
9. Contact Us
For any questions about this Privacy Policy, contact us.